The EPIC Brand Institute (“we,” “us,” or “our”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and disclose your information when you visit our website epicbrandinstitute.org (“the Site”). By accessing or using the Site, you agree to the collection and use of information in accordance with this Privacy Policy. 

1. Information We Collect 

We may collect the following types of information: 

  • Personal Information: When you contact us or register for certification (e.g., via forms, email, or event sign-ups), we may collect personal data such as your name, business name, job title, email address, phone number, and city/country. 
  • Usage Data: We automatically collect technical data including your IP address, browser type, pages visited, referring websites, and time spent on the Site. This helps us understand how users interact with our platform. 
  • Cookies: Our Site uses cookies and similar technologies to enhance user experience. Cookies are small data files stored on your device to help us remember your preferences and optimize website performance. 
2. How We Use Your Information 

We use the information we collect to: 

  • Communicate with you about certifications, workshops, events, and services. 
  • Provide access to relevant content, downloads, and program updates. 
  • Respond to inquiries and provide support. 
  • Analyze usage patterns to improve the Site and offerings. 
  • Maintain the safety and security of our platform. 
3. Sharing of Your Information 

We do not sell or rent your personal information. We may share data with: 

  • Trusted service providers for web hosting, email communication, analytics, or customer support only to the extent necessary to perform their services. 
  • Reviewers or trainers for certification-related evaluations (EBM-P, EBM-E, EBM-T). 
  • Legal authorities if required by law, regulation, or to protect our legal rights. 
4. Data Security 

We use industry-standard security practices to protect your personal data. However, no system is completely secure, and we cannot guarantee absolute protection against unauthorized access or breaches. 

5. Your Rights 

You may have the right to: 

  • Access and review your personal data. 
  • Correct or update inaccurate information. 
  • Request deletion of your data (subject to record-keeping obligations). 
  • Withdraw consent or opt out of communication. 

To exercise your rights, please contact us at contact.buildingepicbrands@gmail.com 

6. Third-Party Links 

Our Site may contain links to other websites. We are not responsible for the privacy practices or content of these external sites and recommend reviewing their privacy policies. 

7. Cookies 

We use cookies to: 

  • Remember your login and site preferences. 
  • Track user behavior to improve content and user experience. 
  • Deliver relevant ads or announcements (where applicable). 

You may manage your cookie preferences in your browser settings. Disabling cookies may impact some site functionality. 

8. Changes to This Privacy Policy 

We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated effective date. Continued use of the Site after changes constitutes your acceptance of the revised policy. 

9. Contact Us 

For questions or concerns regarding this Privacy Policy, please contact us at: contact.buildingepicbrands@gmail.com